Warranty Information
TINT & FILM WAREHOUSE – WARRANTY
Tint and Film Warehouse has white labelled Solyx® products for specific usage in the South African market alongside speciality Solyx® products. All products are referred to as “product(s)” or “film(s)”in the warrantee below:
All Tint and Film Warehouse and speciality Solyx® films are free from defects in material and manufacture for a period of five (5) years from the date of installation.
The user is responsible for determining whether the film is fit for a particular purpose and suitable for the user’s method of application. Please reach out to us for samples before applying the film.
If the film is suspected to be defective, Tint and Film Warehouse (Pty) Ltd will request photos of the film and / or a sample of the applied film for evaluation purposes.
If the film is proven to be defective within the warranty period state above, it is at the Tint and Film Warehouse (Pty) Ltd.’s discretion to replace or repair the film or refund the purchase price of the film.
Natural Wear and Tear
The Company does not warrant against natural deterioration of the film or adhesive occurring from the date of installation. Exposure to heat, ultraviolet (UV) radiation, moisture, and other environmental factors may result in gradual degradation, including but not limited to discolouration, fading or bubbling. Such deterioration shall be deemed normal wear and tear and shall not constitute a product defect under this warranty.
In no event shall Tint and Film Warehouse (Pty) Ltd. be liable for the labour or installation costs of replacing the product except by arrangement with the installing Tint and Film Warehouse (Pty) Ltd dealer.
Tint and Film Warehouse (Pty) Ltd will take no responsibility for products that have been cut, repackaged or sold indirectly. Note that Tint and Film Warehouse (Pty) Ltd retains sole distribution of our white labelled Solyx® and speciality Solyx® films.
Films can safely be applied to double insulated glass units with the exception of Blackout films.
All of our films must be cleaned with a mild soapy water solution (using a small amount of Sunlight Liquid or Simglass®) and a soft cloth or paper towel. Do not use ammonia or alcohol-based products.
Limitation of Remedies and Liability:
Except where prohibited by law, Tint and Film Warehouse (Pty) Ltd will not be liable for any loss or damage arising from the film, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted, including contract, warranty, negligence or strict liability.